At 60win, your privacy is not an afterthought — it is a core commitment. This Privacy Policy explains what personal data we collect from Malaysian users and registered players, how we use it, who we may share it with, and the rights you hold over your own information.
These cards highlight the key principles of our Privacy Policy. They are a summary only — please read the full policy below for complete details.
60win collects only the personal data that is necessary to operate the platform, verify your identity (KYC), process transactions in MYR, and provide customer support. We do not collect data speculatively or beyond what the law and our services require.
Your personal information is never sold to third parties for marketing or commercial purposes. We do not operate data brokering arrangements of any kind. Your information stays within 60win and is shared externally only where legally required or strictly necessary to deliver our services.
All data transmitted between your device and the 60win platform is encrypted using 256-bit SSL. Sensitive records including payment details and identity documents are stored in secured, access-controlled environments with strict internal access policies.
Malaysian players have the right to access, correct, and in certain circumstances request deletion of their personal data. You can also withdraw consent for optional data processing at any time. Contact our support team to exercise any of your privacy rights.
60win uses cookies and similar technologies to maintain your session, remember your preferences, and improve platform performance. We do not use third-party advertising cookies to track you across unrelated websites.
We will only send you promotional communications — including offers, bonus alerts, and sports betting news — if you have actively opted in to receive them. You can unsubscribe at any time through your account settings or by contacting our support team.
This Privacy Policy ("Policy") describes how 60win ("60win", "we", "us", "our") — operating the platform accessible at 60win.click — collects, uses, stores, shares, and protects personal data relating to individuals ("you", "User", "Player") who access our website, register an account, or use any of our services, including sports betting, live casino games, and all related features.
60win takes its obligations regarding the privacy and protection of personal data seriously. We are committed to processing your personal data in a manner that is transparent, fair, and consistent with applicable data protection principles. This Policy is designed to give you a clear and complete picture of how your information is handled on the 60win platform.
Scope: This Policy applies to all users of the 60win platform, including registered players and visitors to the website. It covers data collected through the website, mobile applications, customer support interactions, and any other channel through which you engage with 60win.
By registering an account with 60win or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this Policy, you should not use the platform. This Policy should be read alongside our Terms & Conditions.
The following terms are used throughout this Policy with the meanings defined below:
| Term | Meaning |
|---|---|
| Personal Data | Any information that identifies or could reasonably be used to identify a natural person, directly or indirectly — including name, email address, identification number, payment details, and device identifiers. |
| Processing | Any operation performed on personal data — including collection, recording, storage, use, disclosure, and deletion. |
| Data Controller | The entity that determines the purposes and means of processing personal data. For the purposes of this Policy, 60win is the data controller of your personal data. |
| Data Processor | A third party that processes personal data on behalf of the data controller under a contractual arrangement and subject to data processing obligations. |
| KYC | Know Your Customer — the identity verification process required before processing withdrawals or as otherwise required under our compliance obligations. |
| Platform | The 60win website, mobile site, and any associated applications or services through which 60win's products are made available. |
| Consent | A freely given, specific, informed, and unambiguous indication of your agreement to the processing of your personal data for a stated purpose. |
The categories of personal data that 60win collects about you will depend on how you interact with the platform. The following table summarises the main categories:
| Category | Examples of Data Collected |
|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality, government-issued identification number (e.g., MyKad number, Passport number). |
| Contact Data | Email address, phone number, and residential address (including city and postcode — e.g., Kuala Lumpur, Petaling Jaya, Penang). |
| Account Data | Username, encrypted password, account registration date, account status, and communication preferences. |
| Financial Data | Payment method details (e.g., bank account associated with Maybank, CIMB, or Public Bank FPX; DuitNow registered number; Touch 'n Go eWallet account reference), deposit and withdrawal transaction records, and account balance history. |
| KYC / Verification Data | Copies of identity documents (MyKad, Passport), proof of address documents, and proof of payment method ownership submitted during KYC verification. |
| Transactional Data | Details of all bets placed, games played, bonuses claimed, and withdrawal requests made on the 60win platform. |
| Technical Data | IP address, browser type and version, device type and operating system, time zone, session duration, pages visited, and referral source. |
| Communications Data | Records of interactions with our customer support team, including live chat transcripts and email correspondence. |
Special Category Data: 60win does not intentionally collect special category personal data (e.g., health data, racial or ethnic origin, religious beliefs, or political opinions). If such data is disclosed to us inadvertently — for example in the course of a support interaction — we will not retain it beyond the period necessary to handle your query.
The majority of personal data we hold about you is provided by you directly through the following interactions:
When you access and use the 60win platform, we automatically collect certain technical data about your device and session. This is collected using cookies, web beacons, and server logs. See Section 10 for full details on our use of cookies.
In limited circumstances, we may receive personal data about you from third parties, including:
60win processes your personal data for the following specific purposes:
60win processes your personal data on the following legal grounds, depending on the nature of the processing activity:
| Legal Basis | When We Rely on It |
|---|---|
| Contractual Necessity | Processing required to perform the contract between you and 60win — including account creation, transaction processing, and delivery of platform services. |
| Legal Obligation | Processing required to comply with applicable laws, including KYC, AML obligations, and responding to lawful requests from regulatory authorities. |
| Legitimate Interests | Processing for fraud prevention, platform security, business analytics, and responsible gambling monitoring — where these interests are not overridden by your privacy rights. |
| Consent | Processing for optional purposes such as marketing communications — where you have given explicit, informed consent that you may withdraw at any time. |
60win does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data in the following limited circumstances:
We engage trusted third-party service providers who process personal data on our behalf, strictly for the purposes described in Section 5. These include payment processors (for DuitNow, FPX, Maybank, CIMB, Touch 'n Go eWallet, and other MYR payment channels), KYC verification providers, cloud infrastructure providers, and customer support tooling. All such providers are bound by data processing agreements and are prohibited from using your data for their own purposes.
We may disclose your personal data to regulatory authorities, law enforcement agencies, or courts where we are legally required to do so, or where disclosure is necessary to protect the rights, property, or safety of 60win, our players, or the public.
Where required by our AML obligations, we may share data with fraud prevention agencies, financial intelligence units, or other compliance bodies. This is a legal obligation and does not require your consent.
We never sell your data. No arrangement exists — or will be created — under which 60win receives payment for disclosing your personal information to third-party advertisers, data brokers, or any other commercial entity.
60win retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following general retention principles apply:
Following the expiry of the applicable retention period, personal data will be securely deleted or anonymised in a manner that prevents re-identification.
60win implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include, but are not limited to:
Your Responsibility: While 60win takes substantial measures to secure our systems, you also play a role in protecting your personal data. Keep your login credentials confidential, enable 2FA on your account, and notify us immediately if you suspect any unauthorised access to your 60win account.
Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work efficiently, remember your preferences, and provide information to website operators. 60win uses cookies and similar technologies (such as web beacons and session tokens) to operate and improve the platform.
| Cookie Type | Purpose |
|---|---|
| Strictly Necessary | Required for the platform to function. These include session authentication tokens that keep you logged in during your visit. These cannot be disabled without breaking core functionality. |
| Functional | Remember your preferences such as language settings, display options, and last-visited sports markets to provide a more personalised experience. |
| Performance / Analytics | Collect aggregated information about how users navigate the platform — such as page load times and error frequencies — to help us identify and fix performance issues. |
No Third-Party Advertising Cookies: 60win does not use third-party advertising or tracking cookies that would monitor your activity across unrelated external websites. Our cookie use is limited to operating and improving your experience on our own platform.
You may configure your browser to refuse or delete cookies. Please note that disabling strictly necessary cookies will impair your ability to log in and use the 60win platform. Browser cookie controls are typically found in your browser's "Settings" or "Privacy" section.
Subject to applicable law and certain exceptions, you have the following rights in relation to the personal data that 60win holds about you. To exercise any of these rights, please contact our support team via live chat or at the email address in Section 15.
You have the right to request a copy of the personal data we hold about you and information about how it is being processed.
You have the right to request that inaccurate or incomplete personal data held by 60win be corrected or updated.
In certain circumstances, you may request deletion of your personal data — subject to our legal retention obligations (e.g., KYC and transaction records).
You may ask us to restrict processing of your data in certain situations — for example while the accuracy of data you have disputed is being verified.
Where processing is based on consent or contract, you may request that we provide your data in a commonly used, machine-readable format.
Where processing is based on your consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of prior processing.
We aim to respond to all valid rights requests within thirty (30) calendar days. In complex cases, we may extend this by a further thirty (30) days, in which case we will notify you of the extension and the reason for it.
The 60win platform is strictly intended for users who are 21 years of age or older. We do not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory component of the KYC process for all registered accounts.
If we become aware that personal data has been collected from a person under the age of 21 — whether through misrepresentation at registration or by any other means — we will take immediate steps to close the relevant account, delete the associated personal data, and process any account balance in accordance with our Terms & Conditions and applicable legal requirements.
If you believe a minor has accessed 60win using your details or another person's information, please contact our support team immediately. We take underage gambling prevention seriously and will act promptly on any such report.
60win may engage service providers — including KYC verification platforms, cloud infrastructure providers, and customer support tooling — whose servers or operations are located outside of Malaysia. Where personal data is transferred to a jurisdiction outside Malaysia, 60win takes steps to ensure that adequate protections are in place, including the use of contractual data processing agreements that bind the recipient to obligations equivalent to those applicable in Malaysia.
By registering an account with 60win, you acknowledge that your personal data may be transferred to and processed in countries outside Malaysia in accordance with this Policy and the protections described above.
60win reserves the right to update or amend this Privacy Policy at any time. The date of the most recent revision is displayed at the top of this page. Where material changes are made to the Policy — particularly changes that affect how we use your data or the rights you hold — we will make reasonable efforts to notify registered users, either through a notice on the platform or by email to the address associated with your account.
Your continued use of the 60win platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the revised Policy, you may close your account by contacting our support team.
If you have questions about this Privacy Policy, wish to exercise your data rights, or have a concern about how 60win is handling your personal data, please get in touch through one of the following channels:
We aim to acknowledge all privacy-related enquiries promptly and to provide a substantive response within thirty (30) calendar days.
Data Protection Queries: Where your query specifically relates to the processing of your personal data or the exercise of a data subject right, please indicate this clearly when contacting us so that we can route your request to the appropriate team without delay.
Our support team is available around the clock. If you want to access, correct, or delete your data — or simply understand how 60win handles your information — we're here to help.
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